what to expect at your pet’s ophthalmology appointment at Mountain Star

Welcome to Mountain Star Veterinary Specialists
Colorado’s premier, privately-owned veterinary ophthalmology and dermatology center

Thank you for choosing Mountain Star Veterinary Specialists for your pet’s care. We appreciate the trust you’ve placed in us. To ensure a smooth experience, please review the following information before your appointment:

Initial Examination Process

A board-certified veterinary ophthalmologist and a veterinary technician will be in the exam room with you and your pet.  After a thorough interview to determine your concerns and goals, the doctor will examine all parts of the eye with specialized equipment.  We minimize patient anxiety by practicing low-stress handling and by having you be present to comfort your pet.   When indicated, the doctor will perform a tear production test, a fluorescein staining, and an intraocular pressure measurement (glaucoma test).  Some of these tests are annoying to your pet, but not painful.  We will usually take high quality photos of your pet’s eyes, which is very helpful when the doctor is explaining your pet’s condition.  These photos will become part of a comprehensive medical record that will be shared with you and every veterinarian who is involved with your pet’s healthcare.  The appointment is not over until you completely understand your pet’s eye condition and the plan to restore them to health.

Appointment Policies

• Reminders: Please note that you will receive text and email reminders one to two days prior to your scheduled appointment. We kindly request confirmation within 24 hours of your appointment. Your cooperation is greatly appreciated.
• Cancellation Policy: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee or the requirement to pay a deposit for future appointments.
• Fear Free: If your pet gets anxious at the vet, around people or other animals, please let our team know in advance. We will discuss with you what your concerns are and create a stress-free plan prior to the visit.

Contact Information

If you have any questions, call us at 720-500-5878 or email us at info@mountainstarvs.vet.

Note: If your dog is sneezing, coughing, or feeling unwell, please inform our team prior to entering the building, so we can take necessary precautions.

Privacy Notice and Parking Information

We may use images of our patients on our social media platforms. If you do not want your pet’s image posted, please alert our team.

Parking is available in front of the hospital and behind the shopping plaza, accessible via S. Columbine Way. The hidden back parking lot is less crowded.

We look forward to providing exceptional care to your pet at Mountain Star Veterinary Specialists. See you soon!